| A few years ago, Bruce Smith experienced a | | | | dozens of other bookkeepers selling essentially |
| slowdown in his Salt Lake City-based travel | | | | the same thing. To stand out, he mastered a |
| agency. Airlines had eliminated his sales | | | | popular accounting program and marketed himself |
| commissions. The recession and recent terrorist | | | | as a 'QuickBooks Software Training |
| attacks also took a toll. And because the travel | | | | Consultant.'Shepherd went from blending into a |
| industry was ultra-competitive, he knew he had to | | | | sea of look-alike competitors to occupying a |
| find ways to distinguish his company from | | | | compelling market position. He charged higher |
| thousands of other travel agencies.Then, he had a | | | | fees, and he did not have to work as hard to get |
| fortunate accident. His wife asked him where they | | | | new clients. Word spread fast among accountants |
| would celebrate their first wedding anniversary. | | | | as they referred him to their clients. He even |
| When he gave her a blank look, she set about | | | | trained other bookkeepers to use accounting |
| planning a trip-but wouldn't tell him what she was | | | | software.4. Maintaining your visibilityWhen was the |
| planning. Because he enjoyed the mystery leading | | | | last time your name appeared in print? |
| up to the trip, and the hints his wife gave him, he | | | | Yesterday? Last week? A month ago? Just |
| repackaged his travel service as The Veiled | | | | because you remember doesn't mean a potential |
| Voyage, selling 'destination unknown' vacations to | | | | customer will. To become 'slightly' famous, you |
| couples and others.Smith's clever branding | | | | need to have your message out there, if not |
| strategy was a hit. It not only helped him create | | | | continuously, then often enough to keep your |
| a unique and memorable brand, but also made him | | | | name alive in customers' minds.When Bart |
| 'slightly' famous.Now, most of Smith's business | | | | Baggett decided to make handwriting analysis his |
| comes through referrals from happy clients who | | | | career, he embraced the media, and studied |
| eagerly tell their friends about The Veiled Voyage. | | | | newspapers, magazines, and radio and television |
| He's regularly featured in newspapers, magazines | | | | programs to find out what types of guests were |
| and radio programs and was even invited to | | | | in demand, and then looked for ways to tie his |
| speak at a national travel conference. Moreover, | | | | professional abilities to specific media. His strategy |
| he's been able to extend his brand with a major | | | | paid off.At the height of the O.J. Simpson trial, he |
| grocery store chain through a lucrative | | | | sent out a news release about Simpson's |
| co-branding relationship that has further expanded | | | | handwriting that resulted in several timely media |
| his company.The 'Slightly' Famous YouSome | | | | interviews. He later appeared on Court TV to |
| business owners attract clients and customers like | | | | discuss Timothy McVey's handwriting, and was |
| magic. They do not cold call or rely on advertising. | | | | recommended by the director of that program to |
| Yet they're regularly featured in newspapers and | | | | CNN. A feature in Biography Magazine led to |
| magazines and get invited to speak at | | | | stories in the London Times, the Dallas Morning |
| conferences. Everyone knows their name, and | | | | News, and others.5. Enhancing your credibilityThe |
| they get all the business they can handle.It's | | | | surest way to earn credibility is by establishing |
| almost as though they were famous.In fact, they | | | | yourself as a 'recognized' expert with intimate |
| are, but not in the way movie stars and athletes | | | | knowledge of your clients, customers and |
| are famous--they're just slightly famous. Just | | | | industry. Experts out-position their competitors |
| famous enough to make their names come to | | | | because they are recognized as knowing more |
| mind when people are looking for a particular | | | | than their competitors.Fred Tibbitts, Jr. founded |
| product or service. They get more business - not | | | | Fred Tibbitts & Associates to help food and |
| only more, but the right kind of business - and | | | | beverage companies reach global markets. He |
| they don't have to work so hard to get it.Want | | | | strategically cultivated a reputation in his industry |
| to join them and enjoy this ideal state of affairs, | | | | as a well-connected and knowledgeable global |
| where customers come to you? You can, but it | | | | beverage-marketing expert who is fluent in all the |
| may require a new way of thinking and a new | | | | details of his business.Tibbitts monitors global |
| marketing strategy. Although their efforts take | | | | beverage trends on a daily basis while staying in |
| different forms, underlying them all are six basic | | | | contact with account managers at hotels and |
| principles.1. Targeting the best prospectsSlightly | | | | restaurants. He hosts a series of special events, |
| famous entrepreneurs focus their marketing to | | | | 'Fred Tibbitts Spring & Autumn Dinners with |
| target the best prospects.Alex Fisenko is known | | | | Special Friends,' in key markets, including Hong |
| in the world of coffee as 'the Dean of Beans.' The | | | | Kong, Singapore, and New York. Tibbitts also |
| 60-something coffee expert started his first | | | | contributes a column to Hospitality International |
| espresso shop in the 1960s. Since then, he's | | | | Magazine and numerous industry publications.6. |
| focused his energies and now sells his expertise | | | | Establishing your brand and reputationSlightly |
| on launching a successful coffee business to | | | | famous entrepreneurs use their smallness and |
| aspiring entrepreneurs. Alex conducts coffee shop | | | | specialty in ways that corporate giants can't |
| seminars and sells a training course called | | | | touch. They make sure their brands strike an |
| 'Espresso Business Success.'His Web site, | | | | emotional chord by bringing their business 'soul' to |
| generates thousands of dollars a month in | | | | the forefront of their marketing.When you meet |
| products sales and consulting engagements in the | | | | Dave Hirschkop at a trade show, don't expect to |
| United States, Thailand, South Korea, Belgium, | | | | shake his hand. That's because he'll be wearing a |
| Saudi Arabia, and Barbados. 'By targeting the best | | | | straitjacket while standing before a simulated |
| prospects, I now make more money through | | | | insane asylum to promote his popular line of |
| book sales and consultations than when I ran | | | | 'Insanity' hot sauces.Dave established his brand by |
| coffee shops,' says Fisenko.2. Developing a unique | | | | making the hottest sauce possible. Instead of |
| market nicheSmall businesses with a 'slightly | | | | sensual pleasure, he promised pain, even danger. |
| famous' strategy establish themselves within a | | | | Now, Dave's Gourmet, Inc. steps to the front of |
| carefully selected market niche that they can | | | | the crowded hot sauce category because he |
| realistically hope to dominate.Dan Poynter, for | | | | embraced a humorous branding strategy that |
| example, is a successful self-publisher who started | | | | resulted in fiercely loyal customers and great |
| writing books about parachuting and hang-gliding | | | | media exposure.When Dave introduced his |
| over thirty years ago. Though it might sound as if | | | | Insanity Sauce at the National Fiery Foods Show |
| his audience would be too small to generate | | | | in New Mexico, he made attendees sign a release |
| significant sales, he knew his market and where | | | | form before tasting from a bottle that came in a |
| to find them. Best of all, he has the market all to | | | | coffin-like box wrapped with yellow police tape. His |
| himself!Rather than try to fight for attention in | | | | best, if unintended, publicity coup happened when |
| general bookstores, he sold books to skydiving | | | | a show promoter had a minor respiratory |
| clubs, parachute dealers, and the U.S. Parachute | | | | problem after tasting his sauce, and banned him |
| Association. He developed a reputation in skydiving | | | | from the show.To enjoy 'slightly' famous status, |
| circles, and has enjoyed steady sales of his books | | | | you don't have to be insane. But, you must |
| for more than three decades.3. Positioning your | | | | cultivate a brand identity that will become the |
| business as the best solutionPositioning is about | | | | guiding star of your entire business. It will ensure |
| identifying a key attribute of your company not | | | | that all your marketing efforts pull in the same |
| offered by competitors and that is clearly valuable | | | | direction. You'll waste less time, make fewer |
| to your target market.When Harry Shepherd | | | | marketing mistakes, and stand out in an increasing |
| started his bookkeeping service a few years ago, | | | | cluttered world. |
| he realized that he was in competition with | | | | |